Returns


When You Shop With Us, You Agree To The Following Return Policy Conditions:

Limited 14 Day Money Back Guarantee: Our earphones are backed by a 14 day money back guarantee, ONLY if the following conditions are met:

- The product is new and sealed in unused condition, OR

- The product is determined to be defective by one of our examination technicians.

To see if you are eligible for a refund, you must first contact us within 14 days of receiving your order. Please provide the name on the shipping address for your purchase and other relevant information. 

If 14 days have passed since your purchase, our money back policy becomes void. However, your purchase is covered for up to 1 replacement of equal value.

For any inquiries regarding your order please email us:

PastelBudsCo@gmail.com

You can expect a response within 48 business hours. If no response is received after this amount of time, please email us again. Thank you for your patience and understanding. We appreciate your business.

 

 

 


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